 The
port of
Bai Chay tourist boat - Halong bay has just
provided feedback forms to tourists on the quality
of service in cruise ships, this is a way to improve
service quality of
Halong bay cruises, guaranteed
rights for visitors.
According to the authorities, besides the regular
procedures, all visitors taking a
tour to Halong bay
are given the feedback forms. In addition to the
basic information about the cruises, tourists are
able to provide comments on travel time on boat,
quality of the boats, other activities such as food,
drinks, souvenirs, taking photographs...can be
assured as committed. The feedbacks will be sent to
the port authorities by representatives of the
groups at the end of the tour.
In addition, visitors can contact the authorities
directly via phone number printed on the coupon for
advice, help, suggestions...Through the votes, the
authorities of Halong bay have discovered and solved
the problems, enhanced service quality for visitors.
At the moment there are over 500 cruises registered
to operate in Halong bay, accommodate from 10 to 50
passengers on board, in which 185 boats are allowed
to provide overnight stay on the bay area.
Passengers are recommended not to contact middle men
at the boat stations, avoid touts, passengers are
encouraged to collect all information via the radio
system and information board at the ports, buy
tickets and rent the boat in the booking offices for
detailed guidance on how to
visit Halong bay. |
